FAQs
Why Choose Star of Honolulu?
Safety is our #1 priority.
Star of Honolulu is the recipient of TripAdvisor’s Certificate of Excellence Hall of Fame! Don’t take our word for it, check us on TripAdvisor @StarOfHonolulu!
U.S. coast Guard certified, largest, most stable vessel with three types of stabilizers, walk-around decks and a 60’ high observation deck, ideal for watching the sunset, fireworks or whales
Hawaii’s only ADA compliant vessel
Six beautiful dining rooms and bars, perfect for private parties
Award-winning master culinary team
Exciting entertainment with the largest cast on the ocean
Celebrating over 65 years of Aloha in Hawaii
For All Guests
The Star of Honolulu® is located 15 minutes from Waikiki, at the Pier 8, Aloha Tower Marketplace, 1 Aloha Tower Drive, Honolulu Hawaii, 96813. Find us on Google Maps.
Parking may be found at the facilities below. Parking facilities are not owned and operated by Star of Honolulu® and subject to change without notice. Please inquire at the parking facilities for their current rates.
1. Piers 5 and 6
2. Topa Financial Center
3. Pacific Guardian Center
4. Harbor Court
5. Harbor Square
Visit our Directions & Parking page for more information.
Yes. Round-trip motorcoach transportation is available from major Waikiki hotels a nominal fee. Additional usage fee applies for some hotels.
For dinner cruises, we recommend resort elegant or casual. Short pants and flip flops are not recommended. For our daytime whale watch cruise, casual attire and shorts are fine.
To book your cruise, call us at 808-983-7730 from 7:00 AM to 8:00 PM Hawaii Standard time, or visit us online anytime. Upon requesting your cruise online, your credit card will be charged. Within 24 hours, you will receive a reply from Star of Honolulu Cruises & Events, confirming your cruise if the date requested is available, or you will be contacted by a reservationist. If we are unable to accommodate your party on another date, a full refund is provided.
Cancellations or changes for parties under 10 may be made up to 24 hours prior to your cruise departure, without charge. Cancellations made within 24 hours or “no showing” on your cruise date will result in a full charge. To cancel or make changes to your reservation, please call 808-983-7730, using your confirmation number as a reference. For parties of 10 or more, please inquire for our group cancellation policy.
Check in 45 minutes prior to your cruise departure.
Returning to Star of Honolulu®? We’re honored. You’ll receive “VIP Card” when you cruise with us. On your next visit, present your card to your server for a special VIP gift!
Special occasions are our specialty. Whether you’re celebrating a birthday, wedding or anniversary, you’ll find the perfect enhancement to add a special touch to your cruise. Click here to see our cakes, wines, memory photos and more. To add an enhancement to your reservation, call 808-983-7730 at least 24 hours in advance of your cruise date.
Alternative entrées (fish, chicken or vegan) are available with 24-hours advance notice. For more information, refer to the “Special Diet Information” under the “Menu” section of each cruise. To order an alternative entrée, please call 808-983-7730.
Yes! We offer a special price for children ages 3-11. Children two and under, sitting on their parent’s lap are free of charge. Our Five Star Sunset Dining & Jazz is not recommended for children.
Sunset times vary. For your convenience, find the sunset time in your menu provided onboard.
Absolutely. Exclusive transportation for groups with a minimum of 30 can be arranged for an additional $5.00 per person. A usage fee applies for some hotels.
Yes, private events are our specialty. The STAR® is popular for wedding receptions, corporate parties and incentive functions from 20 to over 1,000 guests. With over 60 years of experience, beautiful dining rooms, a master culinary team and the largest cast of entertainers on the ocean, the Star of Honolulu is perfect for your private event. For more information, visit our Weddings page.
Whether it is Valentines Day, Easter, Mother’s Day, Father’s Day, 4th of July or New Year’s Eve, there’s always something festive happening at the Star of Honolulu®! Click here for more information on our holiday cruises.
Tips are not included and are completely at the discretion of the guest. If you enjoyed our service, feel free to leave a tip and fill out our comment card or review us on TripAdvisor.
With 24 hours advance notice, you may bring your own cake for a cakeage fee of $30.00 per cake. We’ll provide the utensils, plates and a souvenir cake server. However, candles are not permitted under U.S. Coast Guard regulations. For your convenience, we also provide Lei cakes and Wedding cakes, please inquire in advance.
Safety is our first priority. The captain may alter the cruise route for the comfort and safety of our guests. In very rare cases, a cruise may be canceled due to severe weather. If a cruise is canceled, every attempt will be made to contact you to reschedule your cruise, or you may call 808-983-7730 using your confirmation number as a reference.
Yes. Smoking is permitted outside on the fourth deck after departure.
Yes. The Star of Honolulu® is Hawaii’s only ADA compliant ship with boarding ramps, 2 elevators to accommodate wheelchairs. Please advise your reservationist upon making reservations.
The Star of Honolulu® offers four spacious walk-around decks and a 60’ high observation deck, all of which offers prime views of sunset and fireworks.
Yes, we may ask you to present a valid photo ID. Alcoholic beverages may only be served to guests 21 years and older.
Pets are not allowed. We follow the American Disabilities Act guideline for service animals which allows those that are individually trained to do work or perform physical tasks for people with physical or mental disabilities. Animals whose sole function is to provide comfort or emotional support do not qualify as a service animal under the ADA.
To inquire about a lost item, please call 808-983-7730 as soon as possible. We are not responsible for lost or stolen personal property left behind, but we will do our best to locate your lost item.
The Star of Honolulu® is equipped with 3 types of stabilizers and is certified to go beyond Diamond Head to view the beautiful Kahala Gold Coast. For the comfort and safety of our guest the Captain may alter the route depending on weather conditions.
Onboard, ask for complimentary 100% herbal ginger capsules to help settle your stomach. Take these at your own discretion. Don’t hesitate to ask any staff for assistance.
We have a wide selection of enhancements from the most popular Celebration Plan for $33 per person (minimum 2 persons) to selections of vintage wine, champagne, and cakes. Click here for options. To add an enhancement to your reservation, call 808-983-7730 at least 24 hours in advance of your cruise date.
For Whale Watching Guests
With our Whale Guarantee, in the rare case that you do not see a whale, you’ll receive a “Whale Check” to cruise again (meal, transportation optional), until a whale is sighted!
Outside food and beverages are not allowed. Snacks and beverages are available for purchase onboard the Early Bird Whale Watch cruise.
Federal regulations prohibit us from approaching within 100 yards (90m) of a humpback whale. Whales may approach us; we are very careful to avoid injury to whales in such cases.
For Private Events
To learn more about our private event selections, visit our events online. To view our private ballrooms and lounges, view our virtual tours.
Contact our event sales manager at 808-983-7884 to book your private event.
Yes! Use of a cordless microphone is included in all private events.
With 10 days advance notice, arrangements may be made for groups to bring their own banners and/or flag for an additional fee. Restrictions apply.
Exclusive round-trip transportation from Waikiki is included in all event packages unless otherwise specified (SHE8). Additional usage fee applies for some hotels.
Yes! Exclusive dinner package events include your own musician and feature show in your private room.
Yes. Pre-arrangement is required.
We’re sorry. No outside food or beverage is allowed.
Yes, additional drinks may be purchased with cash or credit card and paid at the end of your cruise. For a worry-free event, we recommend pre-arranging this with your event sales manager. You may also pre-arrange bottles of vintage wine and champagne, see our event enhancements.
Click here for Event Terms & Operation.
