Aloha and welcome aboard Star of Honolulu® dinner cruises with the highest safety standards! Our Star Care® Program ensures the safety and wellness of our guests and team members.
HVAC System: Our combination of antimicrobial filters and UV lights eliminate 99.99% of airborne bacteria, viruses and mold (compared to HEPA 99.97%), surpassing government requirements.
Face Covering: Masks are required for all guests ages 2 years and older, except when seated at tables. Guests with medical conditions are exempt. Star of Honolulu® team members all wear masks and also gloves during meal service.
Spacing: Our capacity will be reduced for social distancing.
Hand Sanitizer: will be available for all guests upon boarding and disembarking.
Entering, Seating & Exit: Practicing social distancing, guests will be seated from the stern to the bow and disembarking will be by deck, from the bow to the stern.
Prior to Boarding: We will disinfect high-touch areas including tables, chairs, dining room interior surfaces, flower vases, menus. Plus, all service items including service/drink trays are disinfected.
Service: Our service may be modified to ensure the highest safety standards are met following government guidelines.
Overall Safety: Safety has been our #1 priority since our establishment in 1957. To ensure the highest standard in the industry, click here to learn more about our commitment to safety.
BEHIND THE SCENES
Health Check & Training: Our Star team passes a wellness certification and temperature check prior to their shift, and have also passed enhanced hygiene training.
Stay Home: Team members displaying symptoms of illness, i.e. temperature over 100.4, are advised to stay at home. This applies to guests as well.
Daily Deep Cleaning: Thorough disinfection of rooms, chairs, tables, handrails, door knobs, elevators and more are done by our maintenance and custodial team.
Frequent Filter Change: Our antimicrobial filters in our HVAC system are inspected monthly and replaced quarterly, exceeding industry standards of 6 months.
No, we will not take each guest’s temperature, but request guest to stay at home if they have a temperature of 100.4 or greater, or are exhibiting any symptoms of illness.
Yes, each crew member passes a wellness certification and temperature check prior to starting their shift.
For daily public cruises, we follow guidelines set by the Centers for Disease Control and Prevention (CDC). For private parties and events, social distancing requirements are at the direction of the party or travel partner.
All products are from the CDC recommended list.
Masks are required for all guests ages 2 years and older, except when seated at tables. Guests with medical conditions are exempt. Star of Honolulu team members all wear masks and also gloves during meal service.
Yes. We will follow government guidelines regarding group size and seating at the time of reopening.
Our buffets may be served by crew to guests, depending on guidelines set by the government at the time of reopening. We offer buffets on our Pacific Star Sunset Dinner & Show and Whale Watch breakfast cruises.
Yes. Our combination of antimicrobial filters and UV lights in our HVAC system eliminates 99.99% of airborne bacteria, viruses and mold (compared to HEPA 99.97%), surpassing government requirements.
Antimicrobial filters in our HVAC system are inspected monthly and replaced quarterly, exceeding industry standards of 6 months.